Acting Director General
Dr. Edgar S. Makande
Dr. Edgar S. Makande is the Acting Director General of
ZIPAM responsible for the training and business
development functions. Prior to this assignment he worked
as an independent business consultant for several years in
both the private and public sector domains. His portfolio
included strategy development facilitation, training and
Human Resources consultancy.
Prior to this, he has served as an executive manager in
several organizations including Fidelity Printers and
Refiners (Reserve Bank subsidiary). He has also worked
as a senior consultant (Training and Development) with
Best Practices (Pvt) (Ltd).
Dr Makande has wide experience in business education.
He was a full time lecturer in the Graduate School of
Business of the National University of Science and
Technology where he taught Human Resources Management,
Operations and strategic management to Executive MBA
students. He has been a visiting part time lecturer
to several business schools in the region.
He gained his operational, management, leadership
experience over a period of eighteen years in a state
corporation where he rose from a chemist to General Manager
and Chief Executive Officer. He is travelled and has
published several business and technical papers.
He holds a BSc degree in Physics and Chemistry from
the University of Zimbabwe, a masters and doctoral
degrees in business administration. He currently sits
on one board.
Mr. Andrew Muzondiwa Marisa
Andrew Muzondiwa Marisa (MSc. Strat. Mgt., MBA, EDP, HND Accountancy, MIPMZ).
Andrew, currently studying for the Doctor of Business Administration
degree with Binary University of Malaysia, has, over the past 31 years,
accumulated extensive experience in capacity building and organisational
development in the public sector
Andrew worked for the Zimbabwe Revenue Authority (ZIMRA) since its
inception in September 2001 until he left in February 2011 to expand
his experience to other sectors and contribute to the development
of Zimbabwe in different ways. Prior to September 2001, he was with
the Department of Taxes, from 1987. He worked in various capacities,
rising through the ranks until he attained the position of Head,
Human Resources Development, a senior management position.
He frequently acted in the position of Commissioner,
Human Resources and Administration. Andrew served as the Head of
the Regional Training Centre for the World Customs Organisation,
East and Southern Africa Region from 2006 to 2011, tasked with
capacitating Managers in Revenue Authorities across the 22 member
states region. He joined ZIPAM first as a part time Consultant in
2011 before he was engaged on a full time basis in February 2012.He
acted as the Deputy Director-General from March 2015 to January 2017,
before reverting back to his consultancy duties as a Senior Consultant.
He is a champion of management development at all levels, and is highly
skilled in strategic planning and management, Strategic Human Resource
Development and Management, Leadership and Organisational Development.
Andrew is the key expert of the Results Based Management system at ZIPAM.
Mr Cassim Patel
Cassim Patel is the Center & Hospitality Services
Manager at the Institute since 2006. He holds the
following qualifications: Master of Business
Administration in Public management; Postgraduate Diploma
in Public Management; Institutional Domestic
Supervisors' Diploma; Hotel and Catering Management
Diploma; and the LCCI Diploma in Marketing and Sales.
He has over 25 years of experience in Institutional
Hospitality in various capacities .Over the years he
has gained invaluable experience by working for a wide
range of Organizations that include ,Ministry of Health
,Zimbabwe Alloys limited, ZBC ,Management Training
Bureau, Servco, and Baines Avenue Clinic.