Administration and Management
Top Management
Director General
Dr. Edgar S. MakandeDr. Edgar S. Makande is currently the Director General of the Zimbabwe Institute of Public Administration and management (ZIPAM). Prior to this, he was the Institute’s Deputy Director General responsible for the Training, Human Resources and ICT functions of the Institute.
In his 7 year tour of duty at ZIPAM since 2017 he has led the turnaround management team and significant progress has been made up to this day towards bringing the institution closer to its old glory as well as financial sustainability. ZIPAM successfully embarked on a marketing and business approach to financial recovery and sustainability. It is now attracting attracting significant business from Government especially through the Public Service Commission and from from the Private sector, through trainings and conferences.
Before joining the Institute he worked as an independent business consultant for several years gaining experience in management and leadership. Dr. Makande has wide experience in business education. He was a full time lecturer in the Graduate School of Business of the National University of Science and Technology where he taught Human Resources Management, Operations and strategic management to Executive MBA students. He has been a visiting part time lecturer to several other business schools in the region.
He has also worked with several other organizations including Fidelity Printers and Refiners (Reserve Bank subsidiary) as a Mobilisation executive. He has also worked as a senior consultant (Training and Development) with Best Practices (Pvt) (Ltd). He gained his operational, management, leadership experience over a period of 18 years in a state corporation where he rose from a chemist to General Manager and Chief Executive Officer. He holds a BSc degree, a masters and doctoral degrees in business administration.
Business Development Manager
Mr. Bright GunzoBright Gunzo (BG) is an accomplished Human Capital Practitioner, Strategist, Ethics Expert in Corporate Governance matters, Administrator and Management Consultant joining ZIPAM as the Business Development Manager. He has been a Consultant with the Centre for Cognitive Leadership (CCL), a regional business strategy Consultancy firm and affiliate of the National University of Science & Technology. While with CCL BG was involved in developing and providing strategic interventions for business transformational leadership, organisational development, production and delivery of Management Development and Supervisory Development Programs for Econet, Ecocash, Higherlife Foundation and other private organisations. He had previously developed and delivered similar programs to ZESA Holdings in collaboration with Africa University.
Prior to joining CCL, BG had worked for the Zimbabwe Revenue Authority (ZIMRA) for over a decade, in the Human Capital & Administration division. He joined ZIMRA as the Regional Human Resources and Administration Manager and rose to the position of Head Human Capital Administration, a position he held until the time he left ZIMRA. During his tenure with ZIMRA, he was very instrumental in the development of ISO compliant Human Resources and Administration Policies and Procedures which are still in use to date. BG also facilitated the acquisition of more than a Million USD worth of assets including offices and residential flats for ZIMRA staff. He also pioneered the first online and virtual recruitment processes for ZIMRA in 2020 which have remained in use to date.
Before joining ZIMRA, BG had worked for Plan International, a global organization that works with and for girls and young people in over 80 countries, in advancing their rights and equality as a Program Coordinator. His responsibilities included grants/resource mobilisation, coordination and promotion of inclusive free and equal access to quality education for girl children, from early learning to secondary education. During his tenure, he worked with various Government Ministries, Non-Governmental Organisations (NGOs), Parastatals, Local Authorities, Community Based Organisations and Faith Based Organisations. He successfully mobilized resources and implemented a number of programs including Health Education Training, Water and Sanitation Projects and Development of Information, Education and Communication (IEC) materials.BG also worked for the National AIDS Council (NAC) of Zimbabwe, (an organization established to coordinate and facilitate the national multi-sectoral response to HIV and AIDS) as the Provincial Programs Officer before leaving for Plan International. He was responsible for Harare Metropolitan Province and his duties and responsibilities dovetailed well with the organisation’s mandate of implementing measures that combat the spread of HIV & AIDS and the management, coordination and implementation of programs that also reduce the impact of HIV and AIDS. He successfully facilitated the mobilization and management of resources in support of the national response to HIV and AID through the Global Fund, NGOs and the Treasury.
Previously, BG had worked for Goromonzi Rural District Council as a young Executive Officer responsible for the Human Resources & Administration portfolio which included Health & Social Services, during the time of the famous amalgamation of Rural and District Councils. He successfully ran the portfolios until the Local Authority took shape including development of approved organizational structure which has stood the test of time until today. His responsibilities included those of resource mobilization strategies, sound recruitment and selection policies, administration, asset and estate management. BG holds an MPhil (WE) degree from the University of Pretoria, MSc (Strategic Mgt) from Chinhoyi University of Technology, a BSc. (Hons) Admin from the University of Zimbabwe and a BMgt in HR from the Zimbabwe Open University. In addition, he also holds National Diplomas in LGA, EH and in WatSan. He has several other certificates including Rural Development and is both SAP Certified and Ethics Certified. He is currently a PhD candidate.
Centre Manager
Mr Cassim PatelCassim Patel is the Center & Hospitality Services Manager at the Institute since 2006. He holds the following qualifications: Master of Business Administration in Public management; Postgraduate Diploma in Public Management; Institutional Domestic Supervisors' Diploma; Hotel and Catering Management Diploma; and the LCCI Diploma in Marketing and Sales.
He has over 25 years of experience in Institutional Hospitality in various capacities .Over the years he has gained invaluable experience by working for a wide range of Organizations that include ,Ministry of Health ,Zimbabwe Alloys limited, ZBC ,Management Training Bureau, Servco, and Baines Avenue Clinic.
