Privacy Policy

Last Updated: June 2, 2026

The Zimbabwe Institute of Public Administration and Management (ZIPAM) is committed to protecting the privacy and security of your personal data. This policy outlines how we collect, use, and safeguard the information you provide through our digital platforms.

1. Information We Collect

We collect personal information when you enroll in courses, book facilities, or use our anonymous whistleblower platform. This may include:

• Identity Data: Name, surname, national ID number.
• Contact Data: Email address, phone number, physical address.
• Academic Data: Transcripts, CVs, and professional history.
• Financial Data: Proof of payment and sponsorship details.

2. How We Use Your Data

Your data is used solely for institutional purposes, including:

• Processing course applications and student registrations.
• Managing venue and accommodation bookings.
• Providing access to our Virtual Learning Environment (LMS).
• Complying with statutory reporting requirements of the Government of Zimbabwe.

3. Data Security

We implement robust technical and organisational measures to prevent unauthorised access, disclosure, or loss of your personal information. Our databases are encrypted and access is restricted to authorised personnel only.

4. Your Rights

You have the right to request access to the personal data we hold about you and to request corrections if any information is inaccurate. For inquiries regarding your data, please contact our ICT & Data Protection office.